💬 Support

How can we help you?

Find answers to common questions and learn how to get the most out of EasyTrashMail

Frequently Asked Questions

Getting Started

Simply visit our homepage and click the "Create Email Now" button. A unique temporary email address will be generated instantly without any registration required.

Free Users: Temporary emails last 10 minutes by default. You can reset the timer to 10 minutes unlimited times by clicking the "Extend" button - but only when the timer is under 10 minutes remaining.

Premium Users: Set email lifetime from 1 hour up to 30 days. You can always reset the timer back to 10 minutes when it's under 10 minutes remaining.

Free Users: Email addresses are randomly generated to ensure uniqueness and availability.

Premium Users: You can use custom domains and choose your own prefixes from available domains. You can also select from existing domains to create personalized email addresses like yourname@easytrashmail.eu.

Features

Yes! Our service supports email attachments. You can view and download attachments from received emails directly in your inbox.

Free Users: You can create up to 3 active temporary email addresses at the same time.

Premium Users: Unlimited! Create as many temporary email addresses as you need, whenever you need them.

Currently, our service is receive-only. You cannot send emails from temporary addresses. This is a security feature to prevent spam and abuse.

Privacy & Security

Free Users: All temporary emails and messages are automatically deleted after 10 minutes. No personal data is stored.

Premium Users: Email content is stored for your chosen duration (1 hour to 30 days). Account data (email, settings) is stored securely for account management.

All data transmission is encrypted using HTTPS. However, please note that email content itself may not be encrypted depending on the sender's server configuration.

Yes, we are GDPR compliant. Free users: No personal data collected, all data automatically deleted. Premium users: We collect minimal data (email, settings) for account management, with full GDPR rights including data deletion upon request.

Still need help?

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